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Terms and conditions

1. Acceptance

 By using CONNECTY AI Corporation's services, you agree to these terms. If you're using our services on behalf of an entity, you confirm you have the authority to agree to these terms on their behalf.

2. License

CONNECTY AI Corporation grants you a limited, non-exclusive, non-transferable right to use our services, subject to these terms.

3. Explicit Feature Usage

 CONNECTY AI Corporation will only transmit customer data to third-party AI services upon explicit usage of specific AI features within our platform. Users must be fully aware of when their data is being transmitted and for what purpose.

4. Data Retention

 When using CONNECTY AI Corporation's services, customer data processed will not be stored beyond the operational transaction, except the cached result history which can be deleted on request.

5. Training Data Restrictions

 While using our third-party AI services, customer data will not be used to inform or train the AI model. We prioritize ensuring no inadvertent data leakage occurs.

6. Customer Key Usage Responsibility

 If customers opt to use their own AI model API key, they are responsible for negotiating and adhering to the terms with their model provider. Customers should ensure their agreements align with U.S. consumer data privacy laws.

7. CONNECTY AI Enterprise Search

 We require access to an SSO provider to enforce correct permission access to all documents via users' emails. We prioritize ensuring no unauthorized data access or breaches occur.

8. Continuous Improvement

 Like other major cloud companies, CONNECTY AI Corporation continuously improves its services by reviewing performance data, monitoring service usage, debugging issues, and incorporating customer feedback. We ensure our data collection and usage align with U.S. consumer data privacy laws and keep users informed about data collection practices.

9. User Responsibilities

 You must not reverse engineer our services. If you host our services, you're responsible for the necessary infrastructure. You agree to provide feedback for service improvement.

10. Confidentiality

 Information shared between us remains confidential unless explicitly stated otherwise.

11. Warranties

 We strive to provide our services professionally and ethically, ensuring no infringement of third-party rights.

12. Indemnification by Service Provider

 Service Provider agrees, at its own expense, to indemnify, defend Customer and hold Customer harmless against any suit, claim, or proceeding brought against Customer alleging that the use of Services in accordance with this Agreement infringes any U.S. copyright, U.S. trademark or U.S. patent, provided that Customer:

 (i) promptly notifies Service Provider in writing of any such suit, claim or proceeding,
 (ii) allows Service Provider, at Service Provider’s own expense, to direct the defense of such suit, claim or proceeding,
 (iii) gives Service Provider all information and assistance necessary to defend such suit, claim or proceeding, and
 (iv) does not enter into any settlement of any such suit, claim or proceeding without Service Provider’s written consent.
 The foregoing obligations do not apply with respect to the Services or components thereof:
 (x) not supplied by Service Provider,
 (y) made in whole or in part in accordance with Customer specifications,
 (z) combined with other products, processes or materials where the alleged infringement would not have occurred without such combination.
 This section states Service Provider’s entire liability and Customer’s exclusive remedy for infringement or misappropriation of third-party intellectual property.

13. Indemnification by Customer

 Customer agrees, at its own expense, to indemnify, defend and hold harmless Service Provider against any damages, losses, liabilities, settlements, and expenses (including attorney’s fees) in connection with any claim or action arising from an alleged violation of Section 2 above.

14. Limitation of Liability

 Notwithstanding anything to the contrary, except for bodily injury of a person, neither party shall be liable under any legal theory for:
 (a) errors, interruptions, data loss, or loss of business or profits;
 (b) indirect, exemplary, incidental, special, or consequential damages;
 (c) issues beyond a party’s reasonable control; or
 (d) any cumulative liability exceeding the fees paid by the customer in the 12 months prior to the incident.
 Service interruptions beyond the reasonable control of the Service Provider, including telecom or network failures not under their control, shall not constitute service outages or deficiencies.

15. Termination

 You may terminate this agreement if we breach these terms and fail to remedy within 30 days. Our agreement renews automatically unless you notify us of non-renewal at least 30 days before the renewal date.

16. Support

 For any support-related questions or requests, please contact us at info@connectyai.com.

17. Term & Third-Party Services

 This agreement becomes effective upon your use of our services and remains in effect until terminated. We may use third-party services to enhance our offerings. When you access these services through our platform, their respective terms apply.

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